Work Party is the process of sending communication to all the participants involved by their role. using Work party we can send communication as well we can route work to the workparty
we have 3 work party participants configured in pega
in this communication: Today Pega Session : 9.00 AM -12.00 PM ( both batches combined ) Students, College Academic Staff, Placement Coordinator , Trainer, Pega Team, Deepasree - communication to be sent to every one. these are the people who are involved in this transaction
owner : who creates the case/ who sends the communication eg: Trainer Customer : is the person to whom the communication is sent on behalf of whom the case is created eg: Students , college academic staff, placement coordinator Interested : is the people who would like to recieve the communication eg: Talentsprint and pega team